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This article was last updated on 11 September 2023 Client retention vs. client acquisition – what...

This article was last updated on 11 September 2023. When pitching a consulting firm to potential...

In a world dominated by the clamor of opinions, where authority is often equated with the volume of...

There are two questions that I expect consultancies to be able to answer in under 10 seconds: (1)...

In the last few years, I’ve had a chance to audit dozens of consulting firms – primarily small and...

It's time to bury the old-school, linear growth model in the boutique consultancy. A linear growth...

In an increasingly complex and competitive business landscape, founder-led boutique consultancies...

This article was last updated on 27 June 2023 “Luk, how are we supposed to convince those who are...

Revenue, revenue, revenue. Every business review or workshop I conduct starts with an ideation...

“Success is intoxicating, yet to sustain it requires sobriety. We can’t keep learning if we think...

Last year, I worked with a boutique HR consultancy. The consultancy approached me to help them...

I can’t say it enough – positioning matters. Consultancy positioning is the pivotal act of...